Content Designer (Poland, Remote)

About the role

We are seeking a Content Designer with robust UX writing abilities and a proven track record in designing and creating captivating cross-channel content experiences for digital solutions that effectively connect user needs with business objectives.

In the capacity of a Content Designer, you will engage in collaborative efforts with a diverse cross-functional product team, encompassing experience design, research, product owners, and development. You will also provide consultation to clients spanning various industries, all within a dynamic and fast-paced environment.The ideal candidate for this position should possess a solid grasp of UX writing principles and practices. Additionally, a portfolio featuring work samples in the English language is a mandatory requirement.

What You’ll Do

• Collaborate closely with EPAM’s clients to transform their business objectives and user requirements into effective content design strategies for both new and reimagined digital experiences. This involves pinpointing pain points and identifying opportunities to enhance the content journey
• Cooperate with members of the product team to establish user personas, map content to user journeys, model content, identify content gaps, and generate appropriate UX copy at every phase of the user journey
• Contribute to shaping information architecture, sitemaps, navigation structures, and content organization
• Craft user-friendly content across various platforms and touchpoints that aligns seamlessly with the client’s brand, values, and tone while simultaneously meeting business objectives and adhering to industry best practices
• Develop comprehensive copy guidelines that bolster the broader content strategy and further user experience objectives
• Work in tandem with a diverse, cross-functional project team to create compelling narratives and copy for journey maps, landing pages, products, applications, and more, spanning both web and mobile
• Provide support and actively participate in stakeholder workshops and user research initiatives
• Offer editorial insights and feedback to the project team and fellow writers
• Collaborate with other teams, including product management, design, and engineering, to ensure the integration of content design and UX writing into the product development process

What You Have

• A minimum of 5 years of professional content strategy and design experience, either within an agency or in an in-house setting
• A Bachelor's degree in Communications, Journalism, UX, or equivalent practical experience
• Proven experience in user-focused digital product writing, accompanied by a portfolio showcasing English UX-focused writing samples
• Proficiency in Figma
• Demonstrated experience in collaborating with multidisciplinary teams
• Self-sufficiency in managing your work independently, effectively allocating your time, and consistently meeting deadlines with the necessary support
• The ability to articulate the rationale behind your work to both team members and stakeholders
• Comfort in engaging with clients to comprehend their business objectives and translating them into user-centric, accessible copies
• Proficiency in utilizing quantitative and qualitative data to inform editorial decisions
• Capability to define editorial processes and workflows
• Experience with Content Management Systems (CMS)
• Expertise in information architecture, taxonomy, content models, and content migration

We Offer

• We gather like-minded people:
  • Friendly team and enjoyable working environment
  • Engineering community of industry’s professionals
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Relocation within our 50+ offices
• We provide growth opportunities:
  • Outstanding career roadmap
  • Leadership development, career advising, soft skills and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru
  • Language classes on English and Polish for foreigners
• We cover it all:
  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Referral bonuses
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Corporate and social events
• We may contact chosen candidates only