Senior Patient Recruitment Lead

Responsibilities

• Collaboration with recruitment Account Lead and internal delivery teams to manage the coordination, planning and implementation of Patient Recruitment and Retention operational plans to positively impact recruitment and retention rates for large programs and complex studies.
• Serve as a member of the IQVIA clinical team and patient recruitment expert for internal project teams, clients and other internal stakeholders to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services.
• Develop and review recruitment strategy plans in partnership with the Clinical Lead.
• Communicate with clients and project teams to implement, monitor and report on the impact of recruitment/retention tactical plan; proactively make additional operational and tactical recommendations based on study performance.
• Lead operational and tactic-related project activities for the study team and clients to ensure that overall project milestones are met.
• Manage the scope of work, objectives, quality of deliverables and other activities of assigned projects (based on scope, may manage a team of Leads and Specialists) on time and on budget.
• Management of assigned project budget(s) to meet financial and company goals.
• Develop and implement risk management plans for minimizing impact on project objectives and deliverables.
• Represent IQVIA Patient Recruitment at site/client-facing meetings (i.e. Kick off meetings, Investigator Meetings, Face2Face, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required.
• Maintain knowledge of current recruitment trends, vendors and technologies to increase productivity and recommend additional support as needed.
• Leverage internal intelligence to support and refine strategy on assigned projects.
• Provide technical expertise as able in support of project-specific and interdepartmental training efforts.
• Support continued process improvement to ensure quality in the unit.

Required knowledge, skills and abilities

• Strong project management experience including directing a team and management of budget and financials.
• In-depth knowledge of the drug development processes across all functional areas.
• Knowledge and ability to apply ICH Good Clinical Practice and applicable regulatory guidelines.
• Knowledge of the digital development process as well as the creative process is preferred.
• Comfortable working with data and technology.
• Excellent organizational, collaboration and problem solving/critical thinking skills.
• Excellent time management skills and ability to manage competing priorities.
• Strong interpersonal skills and impactful presentation skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word and Excel.
• Excellent written and verbal communication skills including good command of English.
• Ability to influence effectively within IQVIA team and project teams including Therapeutic Strategy Lead, Project Lead, Clinical Lead, CRA and the client.
• Ability to work creatively and independently in a complex global environment.
• Ability to adapt and be flexible to changing priorities.
• Minimum required education and experience
• Bachelor’s degree in a healthcare or other scientific discipline or educational equivalent; 6 yrs. of relevant industry experience; or equivalent combination of education, training and experience