Head of Localization (Berlin)

About us:

GetYourGuide — это берлинское туристическое онлайн-агентство и онлайн-рынок для гидов и экскурсий. Он доступен через веб-сайт и мобильное приложение для iOS и Android. GetYourGuide продает туры и экскурсии, мероприятия, включая кулинарные мастер-классы, и билеты в туристические достопримечательности.

Team mission

We are in touch with cultures and languages every day. Not only through the incredible experiences we offer, but even more via all the touchpoints that modern explorers have with us (web, app, brand, ads, customer service, …). Therefore the Localization team crafts an authentic local customer experience that is scalable and globally consistent.

You will:

• Create and drive the long-term vision for Localization with key stakeholders and integrate it into the companies industry-leading initiatives 
• Define the team strategy, expansion plans and big bets (incl. scope, structure, KPIs and targets for the team)
• Develop and enable the team for best in class performance
• Provide thought leadership by identifying areas for growth and improvement to quality and scale in Localization
• Drive innovation, improvements, and scalability in our localization workflows, processes and cross-departmental collaborations
• Be a localization advocate and build partnerships with key stakeholder departments including Content, Product, Marketing, Engineering, Sales, Business Development and Customer Care

Who you are:

• 5+ years leading large high performing teams
• 5+ years of experience in localization or content management
• Proven experience with scaling and developing teams and topics in a fast-growing environment, preferably e-commerce
• Excellent and pragmatic problem-solving skills with the ability to prioritize tasks based on data
• Strong proactive interpersonal skills and collaborative work-style with the ability to build relationships with leading stakeholders to drive innovation
• Experience in managing and developing a team with diverse skill sets and experience levels 
• Experience working with translation vendors technical background in localization tech, TMS systems, CAT tools, machine translation are a plus
• Speak and write English fluently (additional languages are a plus)

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Create a comfortable workspace at home with an annual home office budget
• Become a part of our success with virtual stock options
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies