Координатор на круизном лайнере, в Афины

О компании:

Variety Cruises — частная круизная компания, базирующаяся в Афинах. Фирменный подход на 360 градусов начинается с проектирования и строительства современных кораблей, разработки и выполнения подробных маршрутов, обеспечивая при этом безопасность и комфорт всех гостей на борту их «дома в море». От Греции до Западной Африки, от Египта до Французской Полинезии и за ее пределами путешественники могут открыть для себя подлинную местную культуру, региональную кухню, древние постройки и всю красоту природы.

Обязанности:

• Responsible for the wellbeing of the guests
• To be actively involved to the overall success of the cruise experience
• Preparation of cruise material ahead of cruise and in-depth learning of the ports visited
• Welcoming guests and assisting in their cabin accommodation and during embarkation/disembarkation procedures
• Presentation of our Captain and Crew during the welcoming briefing, the lifeboat drill demonstration, the life on board and ashore topics
• Planning/Conducting and supervising every day’s detailed program
• Information and presentation of the ports of call (soft daily lectures, power point etc)
• Excursions (promotion, booking, supervision, invoicing) and other booking arrangements when occurring
• Reporting daily to Hospitality Manager and forwarding detailed weekly reports and shore excursion settlements
• Promoting company’s cruise programs and the benefits of repeater guests
• Overall striving to deliver an excellent cruise experience

Требования:

• Bachelor’s Degree in Tourism or History – Archaeology or similar
• Excellent knowledge of the English language written and verbal
• Additional language will be an asset (French – Spanish – German)
• Ability to use modern computer software
• At least 2-3 years’ experience in similar guest-oriented positions preferably at sea (river or small ship cruises) or previous experience as tour leaders on escorted multi day group land tours
• Ability to travel
• Competencies:
• Communication Skills
• Public Speaking/ Presentation Skills
• Team Player
• Work Under Pressure
• Analytical thinking
• Problem Solving & Crisis Management skills
• Negotiation Skills

Условия:

• Location: Athens, Greece Headquarters
• Reporting to: Hospitality Manager