Strategy and Operations Manager (Remote, USA / Canada)

About us

• Whatnot — торговая платформа для прямых трансляций, позволяющая коллекционерам и энтузиастам покупать и продавать коллекционные и редкие вещи, как карты покемонов, Funko Pops и др.
• Оценка компании на текущий момент достигает $3,7 млрд.В июле 2022 года мы привлекли $260 в рамках раунда финансирования серии D, в результате чего оценка стартапа составила $3,7 млрд.

Responsibilities

• Work closely with the data team on reporting and analyzing performance data.  Recommend course corrections as needed.
• Take on key strategic and operational special projects that move the business forward and help us scale.
• Work with teams across the GTM team to build and develop playbooks and documentation.
• Support GTM leaders in identifying and presenting data and insights.
• Support category team with analysis and success measurement of initiatives.
• Work closely with the GTM launch, category, and central ops functions to ensure smooth operation and clear division of responsibility.
• Understand the competitive landscape and develop strategies to grow Whatnot’s market position.
• Analyze and understand the live selling and broader market to stay on top trends and inform our GTM strategy.
• Partner with the ops and product team to ensure broad cross functional alignment and make sure our GTM efforts are set-up for success.

Requirements

• We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
• 4+ years of overall professional experience with a mix of professional services and start-up experience.
• Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-up.
• Strong strategic sense with the ability to balance data driven insights and business instincts.
• Exceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the data.
• Excellent executive communication skills. You can show and explain insights to a variety of audience types.
• Excellent data skills including strength with SQL and excel
• You have been a top performer wherever you have worked.
• Comfort working exceptionally fast in an ambiguous work environment.
• Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company.
• Nice to Have:
• Experience working on a marketplace or a two-sided platform.
• Passion for creator communities, existing product categories on Whatnot, and/or new verticals that are uniquely suited for live e-commerce.
• Experience buying and selling in online marketplaces communities.

Benefits

• Competitive base salary and stock options.
• Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break).
• Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability.
  • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical.
  • Dental and Vision sponsored 100% by Whatnot for employees and dependents.
• Work From Home Support.
  • Laptop provided by Whatnot and home office setup allowance.
  • $450 work-from-anywhere quarterly allowance for cell phone, internet, or co-working space.
• Care benefits.
  • $1,350 quarterly allowance on food.
  • $1,500 quarterly allowance for wellness.
  • 16 weeks Paid Parental Leave and gradual return to work.
  • $20,000 for family planning, such as adoption or fertility expenses.