Strategic Enterprise Agreement Support Expert (Costa Rica)

Responsibilities

• Be subject matter expert across all facets of the business
• Be a champion challenger with curiosity to define and create platform for business success
• Partake in regular ROB with Client
• In partnership with client, define scalable processes to create business success
• Proactively delivery workflow updates and status as required
• Demonstrates experience of lead and opportunities generation for solutions with customers
• Demonstrates knowledge and experience of new business Licensing opportunities with customers

Qualifications

• Job Qualifications:
• BS in Computer Science Business or equivalent
• 3 years in the sales lifecycle and customer service
• Experience working within an outsourced managed service
• Advanced English written and verbal communication skills C1
• Has excellent working knowledge of Microsoft Enterprise Licensing structures.
• Recommended Skills:
• CRM specifically Microsoft platforms experience highly desirable
• Experience with Microsoft Word and Excel a requirement
• Should be familiar experienced with Microsoft sales ecosystem infrastructure strategy
• Experience including real time analytics, offline functionality would be very desirable
• Understanding of big data, data science, machine learning and knowledge of internal Microsoft tools and systems a requirement
• Database expertise MySQL, SQL Server, Oracle a plus
• Must be able to lead by example
• Literate understanding of cloud computing and capable of practicing and describing the cloud paradigm
• Ability to have proficient business technical conversations at a Customer Level regarding the appropriate technologies for the proposed solution