Top.Mail.Ru
Keywords Studios

Player Support Agent (Gamedev, with Russian, in Montreal)

В архиве c 12 апреля 2023
от 3 600 $

Responsibilities:

  • You would assist video game players in troubleshooting their account issues via ticketing, phone and/or live chat.
  • You would interact with our clients’ customers for all the inquiries they could have about the game.
  • You would assist the developers by forwarding them important information from all the issues you handle with customers.
  • Moderating any prohibited and/or inappropriate content found therein.

Requirements

  • Bilingual in Russian and English (spoken and written)
  • Ability to juggle multiple tasks while managing your time efficiently.
  • Comfortable with digital technologies (computers, video game consoles, touchscreens).
  • An interest in the video game industry.
  • Experience in a relevant or related field (an asset).
  • Experience in a similar position (an asset).
  • Note that this position requires full-time availability. Morning, day or evening shift to fill. At least one weekend shift is mandatory.
  • The chosen candidate must either be a Canadian citizen, a permanent resident or a Temporary Foreign Worker with an Open Work permit or in the process of requesting a Working Holiday Visa.

Benefits

  • Full-time schedule, plus employee benefits, including health and dental care, when eligible.
  • $15.70 - $18.70 per hour (depending on shift).
  • Partnerships with STM, Telus, and BIXI (among others).
  • Employee Assistance Program.
  • Relocation Assistance available in certain cases.
  • To directly respond to a job through Linkedin, you need a VPN.
Настя из careerspace
Настя из careerspace
Поможем устроиться на эту работу или лучше!

Вакансия в архиве

Посмотрите похожие вакансии