Community Manager (Clash of Clans / Clash Royale / Brawl Stars, in Finland)

About us

• Supercell — is a Finnish mobile game development company based in Helsinki. 
• Since our launch in 2010, we've brought five games to the global market – Hay Day, Clash of Clans, Boom Beach, Clash Royale and Brawl Stars. Our dream is to create great games that as many people as possible play for years and that are remembered forever.

Responsibilities

• Communicate the team's vision to our players
• Understand current trends within the community and provide the team with insights
• Represent our players within the team and the rest of the company
• Manage a global team of external community managers
• Build & manage strong relationships with content creators
• Help shape the game's development and influence design decisions
• Collaborate closely with other internal teams & work with external partners
• Execute engaging and exciting community marketing strategies

Requirements

• Exceptional writing skills (native/near-native in English)
• Comfortable on camera, and interacting with players online and face-to-face
• Comfortable with managing a large global community
• Passion for Supercell games (and mobile games in general)
• Experience addressing difficult situations within the community when required
• Experience managing social media channels
• Experience working with Content Creators
• Ability to work independently without guidance
• Nice to haves
• Experience with social media management and business intelligence tools
• Any experience in other marketing disciplines and/or content creation
• Excitement and/or experience around Esports

How to apply

• Please submit the following documents with your application:
• CV
• Cover letter
• Examples of your most recent/favourite  work across various platforms
• Extra attachment: A previously unpublished blog post of a current topic in the Clash Royale/Brawl Stars/Clash of Clans community, that you would like to address