Business Operations Senior Associate (in the USA / Remote)

About Maze:

• Maze is a Series B-funded startup building the future of product research for modern teams. We're backed by some of the world's best funds and have an extensive advisory network.
• We're on a mission to empower modern teams to build better user experiences by testing and learning rapidly with real users. To do this, we've partnered with the world's biggest design tools, including Adobe XD, Figma, InVision, Sketch, and Marvel. We power over 60,000 brands globally, including IBM, Logitech, Pipedrive, Uber, Greenpeace, and Braze.
• We're a fully remote team working across 35+ countries. You'll be joining a passionate team whose resumes include Canva, Figma, GitLab, Google, InVision, Typeform and Zendesk.

Responsibilities:

• Help Maze’s senior leadership make strategic decisions and execute quickly:
• Identify new areas for growth and optimization across Maze
• Lead the highest-priority cross-functional initiatives for the company such as pricing & packaging, informing our product roadmap, and other strategic product/GTM investments
• Serve as the connective tissue of a cross-functional team (including  Sales, Product, Marketing, Revenue Operations, Finance, and other internal groups, etc.), working to share knowledge and drive people towards a common goal
• Diagnose the Health of the Business: Define the metrics that matter. Keep a pulse on business performance and analyze key business drivers
• Maintain and optimize the Operational Cadence of the business: Includes weekly reporting, eTeam program management, Annual planning, Board meetings, OKRs, QBRs, and company-wide comms.
• Communicate effectively across all levels: Within the team, to cross-functional partners, to leadership / executives, to the Board

Skills:

• 3+ years experience in business operations, strategy, consulting, and/or investment banking
• Ability to structure strategic analyses and communicate them effectively and concisely (e.g exceptional proficiency in memo-writing, Excel/GSheets, and Powerpoint/GSlides)
• Strong analytical mindset and financial model-building expertise (bonus: Experience working in product-led B2B SaaS)
• High-energy team player who works well cross-functionally and has a strong track-record of building strong collaborative relationships across the org
• Proactive and passionate: Deep understanding of how to effectively prioritize and manage cross-functional projects

Nice to Haves:

• SQL know-how
• Experience at a high-growth SaaS company
• Experience in a remote-working environment

Benefits

• Health insurance with international coverage, 100% of the team member premium paid
• For US team members this includes Vision
• Dental insurance, 100% of the team member premium paid
• For US team members this includes orthodontics
• Free access to proper mental health care, unlimited virtual therapy sessions (with a human)
• Life and Disability Insurance, 100% of the team member premium paid
• Unlimited, flexible time off
• Meaningful equity
• Company retreats, fully paid for by Maze
• New MacBook (laptop), paid for by Maze
• Paid Family leave: 16 weeks for birth or adoptive parents
• $500/month in benefits to be used at your discretion, get the benefits that matter to you with our flexible a-maze-ing benefits
• $1,500 remote work setup fund to ensure you can set up a productive work space
• Flexible work schedule where you manage your own working hours
• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
• Virtual social engagements randomly throughout the year and gaming sessions every other Thursday
• SWAG, we have some really cool swag
• Open, transparent culture that includes virtual: lunch-and-learns, coffee chats, quarterly all-hands meetings, and more