Content Moderator (in Mexico)

Descripton

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. At TikTok, our people are humble, intelligent, compassionate and creative. 
• Our Content Moderators support our efforts to address objectionable or disturbing content. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. 

Responsibilities

• You will ensure legal compliance and safety of content uploaded to our platform.
• You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
• You will improve the content management strategy for short video platforms.
• You are responsible for coordinating with supervising departments for timely management of content that violates our policies.

Qualifications

• You are a fast learner and a good communicator and can speak, read and write fluently in English and Spanish.
• You possess cultural sensitivity and understanding relating to global/ regional current affairs.
• Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• You have active usage and interest in short video platforms.
• Experience in a BPO / call center/customer service environment is a plus.
• Your ability to work in a high tempo environment, adapt to change, respond to day-to-day challenges of the role.
• Your commitment to self-care and ability to manage the emotional demands of the role.