Front Office International Specialist (French language)

Job responsibilities:

• taking calls from and providing initial advice to B2C clients and B2B partners on bookings right until check-out;
• sending clients’ comments and requests to their accommodation providers;
• checking information that clients request with their accommodation providers;
• allocating requests within the operations department.

We expect that you:

• know English and French on at least Upper Intermediate level (both spoken and written);
• have experience working in a call center;
• can cope with a high work-load and multiple tasks;
• are responsible and careful;
• possess a strong sense of empathy;
• are stress-resistant.

What we offer:

• 100% official salary;
• schedule 2/2 (09.00 – 21.00 MSK);
• remote work;
• a young and active team of super specialists;
• interesting and ambitious tasks that will take you to the next professional level;
• learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• corporate English and discounts on SkyEng;
• corporate discounts on hotels and other services.