Systems Analyst, Data & Business Intelligence (Consultant, Remote)

About Twill 

• Twill is shortening the gap between need and care by creating digital-first tools that are as connected as the body and mind
• We intelligently guide each person to the care they need, when they need it, in the way they want
• We do this by developing Sequences™ which are configurable care experiences tailored to meet the needs of customers, the medical conditions they cover, and the populations they serve
• Sequences combine evidence-based digital therapeutics and well-being products, care communities, coaching, and third-party services on a clinical-grade platform designed to work seamlessly with the customer's existing digital solutions and resources
• This enables a more precise, personalized and seamless care experience, at scale
• We’re building a collaborative environment that weaves scientists, clinicians, behavior change experts, content creators, and game makers together, to develop Sequences and transform the care experience

About the Role

• As a Systems Analyst Consultant, you will be tasked with requirements gathering for report & dashboard requests as well as system documentation of the data warehouse environment
• Ideal candidate will have worked on a BI team previously
• They should have experience running meetings with business stakeholders to clarify asks and refine the requests, then turning those asks into actionable items for development teams to complete
• Candidate should have a basic understanding of Data Warehousing concepts, such as Dimensional Models & ETL, as well as experience in mocking up dashboards that effectively communicate the KPIs requested

Responsibilities

• Work with business stakeholders to define reporting requests for projects and initiatives
• Collaborate with the Data team to document the Data Warehousing & Reporting environment as well as all processes supporting it
• Participate in meetings on reporting requests and act as point to facilitate completion of takeaways and follow ups
• Provide initial triage of Ad Hoc requests, gathering additional requirements from the requestor as needed

Qualifications

• Bachelor’s degree in Information Systems, or relavent experience
• 2 years of systems analysis experience documenting processes
• 1-3 years’ experience using tools to document process flows (Visio, Confluence, etc.)
• 1-3 years’ experience in requirements gathering, specifically for reporting and dashboarding requests
• Experience identifying KPIs and defining visualization expectations
• Basic understanding of Data Warehousing concepts
• Ability to thrive in a fast-paced, technical, and mission-focused environment

Skills & Traits

• Strong communication skills.  Ideal candidates will be able to comfortably interact with people across various teams and collaborate to determine the best solution
• Ability to transform data into information, information into complex analytics and analytics into actional plain language to drive business decisions
• Problem Solver. Candidates will need to have the critical thinking skills to not only determine a solution, but overcome obstacles that may be encountered that are outside of their control
• Have a strong desire and ability to learn and improve. You won’t be expected to know everything but you will be expected to continuously learn, improve and acquire new skills
• Have the ability to work both independently and as a member of a team