Content Review Associate (with Russian, in Ireland)

Role Summary

• You should have an interest in protecting and improving user experience of consumer products and
• services. You should be willing to develop a critical understanding of the abuse and policy issues and
• be comfortable reviewing large volume of apps to help us keep our store policy complaint.
• Perform a wide variety of application policy reviews
• Take action on violating apps
• Master policy knowledge to ensure high quality app reviews
• Must be comfortable reviewing sensitive content including graphic pornography, violence, drug use, child abuse, etc.
• Majority of your time will be spent on general content music, sports, beauty, fashion, kids, etc. but you will come across some sensitive content on a weekly basis
• Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process

Key Responsibilities

• Review the apps in given time in accordance to the policies set by the client
• Maintain optimum utilization during a working shift
• Perform high quality reviews
• Maintain the turnaround time on app reviews
• Should be up to date on the policy changes
• Be a team player
• Provide reverse feedback on policies and apps
• Work in a 24x7 environment (rotating)
• Take quality feedback and work on it
• Should be able to deal with sensitive material including sexual images, child pornography and hate & violence
• Ability to escalate when needed according to the process
• Being able to keep their knowledge of current affairs up to date (specifically American culture)
• Should be able to navigate, search and download apps from client play store on the appropriate devices
• Experience using and downloading Android-based apps

Skills & Experience

• Fluency in Russian
• Preferred Bachelor’s Degree any field
• Should clear basic English language proficiency test
• Computer savvy, Technologically capable – especially web browsers, and data entry skills (able to run virus and spyware scans)
• Exposure to US culture
• Ability to read and interpret text requests accurately
• Proactive with a strong work ethic
• Adaptable to learn new processes, concepts, and skills.
• Demonstrates the ability to work as part of a team adding positive attitude and business focus.
• Ability to work in a fast-paced deadline driven environment
• Ability to manage a team of multi-cultural analysts in a fast-paced environment
• Ability to clearly and effectively communicate