Support Associate (with Russian, in Tallinn)

What you will be doing

• Supporting Wolt customers, merchants and courier partners
• Working on projects that help develop our support function together with the team and your team lead

Our humble expectations

• You are fluent in Russian and proficient in English (C1 level)
• You have a good command of Estonian (B2 level)
• You're in the final stages of your university studies or a recent grad looking to get your feet wet in a fast-paced startup environment
• You already have experience in a customer-facing role under your belt and you're excited to join our Support OPS team where you genuinely want to improve Baltics’ food & tech scene
• You are a fast learner & good at multitasking as customer communication may happen through many different channels simultaneously
• You have a can-do attitude and enjoy the idea of working in a fast-paced startup environment
• You are comfortable adjusting your tone to your audience
• To directly respond to a job through Linkedin, you need a VPN