Community Manager (Video Games, with Russian, in Poland)

Responsibilities

• Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
• Responding to comments and player queries in a timely manner.
• Creating engaging content for social media.
• Assisting the developer by forwarding them important information from all the issues you handle with customers.
• Helping foster and maintain a safe and welcoming environment for a game community.
• Moderating discussions and comments following set community guidelines.
• Proactively suggesting new ways to grow and care for your community.
• Creating and updating corresponding documentation and reports as needed.

Requirements

• Excellent knowledge of English and Russian, native or near-native level
• Excellent communication and writing skills.
• Passionate about video games and social media.
• Strong understanding and experience in different social media channels.

Desirable

• Experience managing or moderating an online community, either professionally or in your spare time
• Availability to start immediately.

Benefits

• Work on interesting projects.
• Possibility to grow within the gaming industry.
• Salary depending on your profile and experience.
• Paid holidays (20 or 26 days a year depending on your employment history)
• Benefits package-private medical care & MultiSport card.
• Free beverages & fresh fruits.
• Friendly atmosphere.
• Chill-out zone with video games.
• Attractive referral program.
• Company parties.
• The casual and fun work environment.
• Pleasant location in the business area of Katowice “Green Park”.
• Due to COVID-19, successful candidates will be offered to work from home whenever possible until the situation is over. Afterwards, the job will be performed from our Katowice office in Poland.
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