CRM Manager
В архиве c 27 февраля 2022
Удаленно
от 156 000 ₽
About the role:
- We are looking for a strong CRM manager to build the best communication strategy for FINOM users. Someone with sharp marketing skills, strong analytical judgement and the ability to manage simultaneous projects within a rapidly growing environment.
Responsibilities:
- Developing customers on every stage of their lifecycle: welcome program, activation, development, churn prevention
- Segmenting customer base and generating hypotheses together with Analyst
- Launching from “zero” and continuous optimization omni-channel communication scenarios
- Improving post-campaign analytics and dashboards
- Working closely with the Product team to better understand product features and customer journeys
- Collaborates with IT team to develop CDP functionality, new channels integration and data flows
Skills:
- Fluency in both written and oral English
- At least 3 years of experience in CRM marketing
- Advanced user of CRM/CDP platforms (Exponea is a plus)
- Experience working with omni channel communications, personalized non-public offers and AB-testing
- Strong project management and interpersonal skills
- Data driven approach for decision making
Desirable:
- Bachelor’s Degree in Marketing, Economics, Finance or Information Technology
- Act with a "start up" mentality, with a clear focus on striving for improvements
Why us:
- We offer a collaborative and flexible working environment, open and transparent communication, a chance to implement your own ideas and solutions, a possibility to work remote, competitive salaries, and an opportunity to become a part of a unique success story. For each of us enough is not enough.
- You'll have the opportunity to take lead on improving the processes you work on, and own your role, all on a daily basis
- By joining our team, you'll be working in a collaborative and flexible work environment, which fosters open and transparent communication, also encouraging working autonomously
- You'll be making an impact on the experience of our customers, ensuring to provide the best operational support there is
- The chance to make an impact, through implementing your own ideas and solutions, to real problems.
- Annual review and SARs plans
- The chance to help write Finom's success story
- Flexible working patterns (between home and our Amsterdam office)
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