Account Management Lead

What You'll Do

• Manage a team of Account Managers, have a track record of using data and tools to drive business growth, and be comfortable operating in an ambiguous environment
• Develops and guides the team to provide prompt and efficient support service to clients
• Actively monitors, tracks, and drives performance metrics across the team including productivity, issue resolution, and clients delight
• Build a trustworthy relationship with clients
• Make sure clients receive requested products and services in a timely fashion, troubleshooting
• Take care of Customer Payments and development
• Your main metrics will be client retention and churn

What You'll Bring

• Experience successfully leading and developing team
• Self-motivated, results-driven, and autonomous taking responsibility for achieving targets
• Strong written and oral communication skills
• Advanced English
• Ability to collect, track, and analyze large amounts of data
• Adaptability and strong problem-solving skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of clients needs and no-code trends

What do we offer

• Competitive Market Salary (10-20% more than you are making now or before)
• Stock options - become a part-owner of the company
• Work from anywhere - fully remote, with teams based in 12 countries
• Flexible hours - work whenever you feel comfortable. No 9-5 mentality
• Free education at our No-code Academy - learn all about No-code from the inside
• Ability to achieve remarkable results and grow with us