System/Business Analyst

Responsibilities:

• Gathering, structuring, and documenting business and functional requirements.
• Producing detailed functional specifications with a high degree of precision (validation rules, state transitions, error handling, input/output contracts).
• Mapping "as-is" and "to-be" user flows; identifying gaps, edge cases, and dependencies to ensure completeness of requirements.
• Maintaining structured documentation (Confluence, specs, diagrams) and ensuring traceability of requirements and decisions.
• Facilitating cross-team alignment by clarifying scope, resolving ambiguities, and supporting communication between product and engineering stakeholders.
• Defining and maintaining acceptance test scenarios and expected behaviors.
• Participating in testing and UAT to validate that implementation matches requirements.
• Proactively identifying risks, inconsistencies, and scope gaps in requirements; escalating and facilitating resolution.

Must-haves:

• Experience as a Business Analyst, Functional Analyst, or Systems Analyst in a technical product environment for 4+ years.
• Experience working with integration-heavy products.
• Ability to read and reason for technical documentation, sequence diagrams, and architecture specs.
• Familiarity with mobile application ecosystems.
• Exceptional ability to write precise, structured, and unambiguous specifications and functional documentation.
• Experience with flow mapping and process modeling (BPMN, UML, or equivalent notation).
• Experience defining acceptance criteria and participating in the UAT.
• Proficiency with documentation and collaboration tools (Confluence, Jira, or equivalent).
• Strong communication skills – ability to bridge product and engineering, clarify ambiguities, and maintain alignment across teams.
• Familiarity with agile delivery practices (discovery, refinement, decomposition, sprint planning).
• Familiarity with design handoff tools (Figma).
• Level of English – from Intermediate+ and above.

Nice-to-haves:

• Experience working in the role of Product Owner.
• Experience with system analysis: producing technical specifications, documenting APIs, data flows, and system interaction scenarios.
• Experience working with identity management systems and SSO solutions.
• Experience documenting payment integration flows.
• Familiarity with AI-assisted productivity tools (ChatGPT, Claude) for documentation, analysis, or requirements of workflows.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.