Dynamics 365 Project Manager (Customer Engagement)

Requirements:

• 4+ years of project management or delivery management experience within D365 Customer Engagement modules (Sales, Field Service, Customer Service, Customer Insights)
• Strong understanding of processes within D365 platform regarding CE modules
• Proven experience delivering medium to large-scale IT projects using Agile, Hybrid, or Waterfall methodologies
• Exceptional client management and communication skills
• Strong leadership skills with the ability to manage remote, cross-functional and multi-national teams
• Fluency in English (spoken and written)

Nice to have:

• PMP, PRINCE2, Agile certification or Microsoft D365 certifications are an advantage
• Readiness for occasional business travel is a plus

Responsibilities:

• Lead the end-to-end delivery of D365 CE projects, from initiation through to closure
• Coordinate cross-functional teams including functional consultants, developers, architects and QA
• Define and manage project scope, timelines, budgets, resources, and deliverables
• Build and maintain strong relationships with clients, acting as their trusted delivery advisor
• Ensure alignment between business goals and technical solutions
• Manage project risks, issues, and dependencies, proactively implementing mitigation plans
• Report project status to internal and external stakeholders, ensuring transparency and predictability
• Foster a culture of continuous improvement across the delivery process

We offer:

• Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
• Competitive compensation that depends on your qualification and skills
• Career development system with clear skill qualifications
• Flexible working hours aligned to your schedule
• Options to work remotely
• Compensation for medical expenses
• English courses online
• Corporate parties and events for employees and their children
• Internal conferences, workshops and meetups for learning and experience sharing
• Gym membership compensation, corporate sport competitions (cybersport included)
• 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate