System/Business Analyst

Responsibilities:

• Gathering and analyzing business and system requirements for loyalty program features, including bonus accrual, redemption, and partner integrations.
• Reading and describing REST APIs using Swagger and Postman, documenting request/response structures and error handling.
• Mapping data between frontend (mobile and web applications), backend services, and core banking systems for loyalty transactions.
• Describing interactions between frontend and backend components, ensuring seamless data flow for bonus operations across iOS and Android platforms.
• Collaborating with cross-functional teams (developers, testers, project managers) to ensure business requirements are fully understood and implemented.
• Analyzing complex business processes and systems within the banking loyalty domain, identifying improvements and integration points.
• Documenting integration requirements for partner systems and banking products, ensuring alignment with loyalty program logic.
• Communicating effectively with both technical and non-technical stakeholders, translating business needs into clear specifications and technical documentation.

Must-haves:

• Experience as a System/Business Analyst for 3+ years.
• Experience in system/business analysis and requirements gathering, preferably in the fintech or banking industry.
• Experience in both systems analysis and business analysis
• Experience with Swagger.
• Experience reading and describing APIs.
• Experience with Postman.
• Experience describing interactions between Frontend and Backend.
• Experience in data mapping.
• Experience in creating C4 diagrams (component/container level) to model system architecture.
• Experience in sequence diagram creation for process and system flow visualization.
• Familiarity with banking products and services.
• Experience in mobile application development, including knowledge of mobile platforms (iOS, Android) and mobile development methodologies.
• Strong analytical skills and the ability to analyze complex business processes and systems.
• Ability to work with cross-functional teams, including developers, testers, and project managers, to ensure that business requirements are met.
• Strong communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
• Level of English – from Intermediate and above.

Nice to haves:

• Experience in PostgreSQL (schema design, query analysis), and MongoDB knowledge.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.