Key Account Project Manager

As a Key Account Project Manager, you will be responsible for:

• Leading a project team to perform implementation activities in collaboration with customers’ team members from Application Development, Data Integration, Data Science, Products, QA, DevOps, Maintenance and Support.
• Diving into technical details and lead activities to ensure successful delivery to our customers (e.g., functional scoping, platform, applications and data integration, quality assurance, issue debugging and resolution, deliver trainings).
• Tracking, anticipating and addressing challenges before they become risks.
• Developing polished deliverables and other documentation to enable customer success.
• Effectively and proactively communicate with customers and build a trusted advisor relationship.
• Advising customer stakeholders on future use case roadmap and implementation plans aligned to BHC3 solutions.

To be successful in this role you will:

• Project management experience.
• Experience in delivery of enterprise PaaS/SaaS solutions.
• Ability to successfully communicate and work with customers’ project/program managers and report to senior executive stakeholders.
• Effectively work across customer and internal teams to problem solve, define scope, write technical specifications, quantify and track success metrics, and manage against a plan.
• Demonstrated ability to navigate between the business and technical domains of a software implementation project, providing leadership in both.
• Excellent presentation, written, communication and interpersonal skills.
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