Top.Mail.Ru
RTB House

Digital Account Manager / Senior Account Manager

В архиве c 9 октября 2021
Москва
от 174 000 ₽

Tasks

  • Manage accounts of the clients;
  • Cooperate with the largest brands from the e-commerce market in Russia;
  • Meet clients face to face regularly to ensure premium customer service;
  • Create remarketing strategies in the fashion, marketplace, retail and classifieds industries based on data analysis and your own creativity;
  • Adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
  • Respond to customer requests and inquiries in a professional and timely manner;
  • Regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
  • Take care of customer success and long-term relationship;
  • Provide specific information regarding company’s services and products;
  • Assist customers in the process of launching ad campaigns;
  • Obtain, review and process orders; ensure timely payments for our services.

Requirements

  • Experience (2-5 years) in managing online advertising campaigns for Clients;
  • Preferably experience working in adtech, advertiser or agency (online area);
  • Highly developed analytical skills;
  • Interest in digital marketing/ e-commerce;
  • Working experience with MS Office Word, Excel, PowerPoint;
  • Knowledge of customer support tools and processes;
  • Ability to identify and understand customer needs and requirements;
  • Excellent analytical and problem-solving skills;
  • Well-developed verbal and written communication skills;
  • Multi-tasking, high level of energy, resourcefulness;
  • High level of motivation and willingness to learn;
  • Positive, can-do attitude;
  • Proficiency in Russian and good command of English (B2/C1 level).

We offer

  • Being part of an award-winning organization, one of the fastest growing tech companies in Europe (Deloitte - Fast 50 CE 2018 and 2019, 24th in the tech sector in the Financial Times 1000: Europe’s Fastest Growing Companies 2019);
  • Chance to work in one of the fastest growing sectors in online advertising;
  • Friendly atmosphere while working with a dynamic team of professionals;
  • Great opportunity for professional growth.
  • A VPN is required to respond to a vacancy.
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