Regional Digital Commerce Manager

Description

• Apple Retail sets out to deliver phenomenal customer experiences every day. We execute down to the very finest of detail with strong attention to local market needs to ensure whether the customer buys from a Store or Online they have been delighted not only by our products, but by the very best of service
• This role will seek to exceed customer expectations for our Online Store in Russia by overseeing the day to day success of our business, while also identifying and developing opportunities for long term growth and development to deliver the best in class ownership experience
• Qualified candidates should be comfortable in the development of partnerships - both internal and external to meet Retail’s Online objectives. These may include internal demand generation, merchandising, payments, fulfilment teams as well as strategic external partnerships

Key Qualifications

• Extensive knowledge / experience of the Russian e-commerce market
• Business development background
• Ability to measure, ideate, plan and communicate and gain support for a multi year growth plan
• Knowledge and experience of what makes an amazing customer experience

Requirements

• Be Apple Retail’s Digital Commerce representative in market (Russia)
• Manage day-to-day performance, provide qualitative and quantitative feedback, along with action plans for relevant partners
• Observe and collate relevant digital trends, assess threats and opportunities from the market and the business
• Drive plans and initiatives to address challenges and opportunities in digital commerce, and be able to articulate requirements to senior/exec leadership measuring success
• Develop strong connections across Retail and extended business functions including Online functions
• Identify and develop internal and external partnerships critical to commercial success. This would include the development of roadmaps and account plans with key partners
• Key point of contact for Apple in-country teams
• Drive plans and initiatives to address challenges in segments including Small Medium Business and Education in Russia
• Education & Experience:
• Candidates from all education backgrounds are encouraged to apply
• Fluent Russian and English is required